Estate Furs Return Policy and 5-day Satisfaction Money Back Guarantee
We offer a 5 day satisfaction money back guarantee. If within 5 days of receipt you are not pleased with your order, please e-mail: info@estatefurs.com for a return authorization. Send it back to us in unworn condition with original tags attached, in original packaging. Upon return, complete inspection and approval, we will process an exchange or refund (less postage/packing charges). Please be sure to include copy of your invoice.
We recommend you send your return via FedEx, or second day UPS service. For your own protection insure items for full value. Approved refunds will be made in the manner of original payment. Please allow 2 to 3 billing cycles for your refund to appear on your statement.
If a Christmas purchase is to be returned, the store needs to be called by Dec 28th to let us know the garment is coming back and it also needs to be back in the mail by the 28th. This is so we can notify the owner as well as get the item back on the site as soon as possible.